- Please allow 24 hours for your order to be processed and shipped. Standard postage takes 5-7 days and Express postage takes 1-3 days.
- Create Your Own orders require an additional 10-15 working days for printing and international shipping from our supplier. The product then needs to be quality checked and posted from our warehouse. Please allow 15-20 business days for the delivery of your 'Create Your Own' order. If you have additional items in your order they will be consolidated and shipped together.
- Have you tried tracking your order? Use Australia Post's tracking service with the tracking number provided in your shipping confirmation email here: https://auspost.com.au/mypost/track/#/search
- Did you select "Leave my parcel in a safe place"? See here.
- Still having trouble? Submit a Request
COVID-19 restrictions may be currently delaying delivery through AusPost. Please see update here.