All of our orders are shipped via Australia Post. If you've received your tracking information try using https://auspost.com.au/mypost/track/#/search to check the status of your parcel.
For any abnormalities, please contact Australia Post on 13 76 78
If you have yet to receive tracking information within 2 business days of your order being made, Submit a Request and our Customer Service team will be in contact.
COVID-19 restrictions may be currently delaying delivery through AusPost. Please see update here.